Privacy Policy
Last updated: November 3, 2026
Heritage Concierge ("we", "us") respects your privacy. This policy explains what information we collect through heritage-concierge.com, how we use it, and the choices you have.
Information we collect
When you submit an inquiry or booking form, contact us by email, phone or WhatsApp, or apply for membership, we collect the details you choose to share, such as your name, email address, phone number, travel dates, destinations, number of guests, budget and special requests. Our website host (Wix) also collects standard technical data such as your browser type, device and pages visited, using cookies.
How we use your information
We use your information to respond to your requests, prepare proposals, arrange the services you ask for, follow up on your inquiry, and improve our website and service. We do not sell your personal information.
Who we share it with
To arrange your request, we may share the necessary details with trusted service providers such as yacht, aviation, vehicle, villa, hotel, restaurant and event partners. We also use service providers to host our website and manage email and records (for example Wix and Google). We may disclose information if required by law.
How long we keep it
We keep inquiry and booking records for as long as needed to serve you and meet our legal and accounting obligations, then delete or anonymize them.
Your choices
You may ask us to access, correct or delete your personal information, or to stop sending you follow-up messages, at any time by contacting us. You can also control cookies through your browser settings.
Security
We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact us
Heritage Concierge
chicagoluxuryconcierge@gmail.com
+1 (331) 210-2298