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We are here to clarify all of your questions. If there is something that you need to know and was not clarified on the FAQ section, please let us know by sending us an email.

Chicago | Miami | New York | Sao Paulo

T. +1 813 922 1202

  • What is your Privacy Policy?
    All personal information is confidential. We are proud to be discrete and prioritize the safety of our clients and their personal data.
  • How do I schedule your services?
    Contact us through one of our forms that filter information for a more efficient process, email us at, or call us at T. +1 813 922 1202. We will then understand all of your needs, and suggest a plan or service that best accommodates you.
  • What is a Concierge Service?
    Concierge services offer a way to successfully balance work and home. Any arrangements, plans, or organizational tasks that you lack the time or patience to complete yourself, we can advise and assist you with. We can handle a variety of duties for our clients, giving them more time to spend on the things they love most. Whether for business or pleasure, Heritage Concierge services provide members with the lifestyle they seek. Our expertise will take care of everything by providing personal touches, connecting with the right people, and having local insider knowledge. Allow us to assist you in making the most of your time and life.
  • What are the benefits of a Concierge Service?
    At Heritage Concierge, we offer exclusive discounted prices and bespoke experiences for Hotels, Restaurants, Nightlife, and Transportation bookings. Not everybody needs full- or part-time assistance. Sometimes all you need is someone to take care of the extras so you have more time to take care of more crucial duties, engage in your strengths, or simply unwind and enjoy life.
  • Do I have to be a member to benefit from your services?
    You don't have to be a member in order to use our Concierge services. Although we do offer an exclusive, invite-only membership, we also offer several a-la-carte services as well as unique and bespoke experiences tailored to your needs.
  • How do I become a member?
    On a selective basis we award our exclusive Membership to hand-pick clients so that they can enjoy the numerous advantages our intercontinental network provides to make life unique and thrilling The membership is then secured by an yearly fee, that include, apart from all of our standard a-la-carte services, several exclusive and customized experiences and luxurious perks. You are always welcome to request an application and our team will happily review and get back to you promptly.
  • How far in advance should I contact Heritage Concierge?
    You may contact us as soon as you know what you need, and we will handle the scheduling, coordinating and follow up.
  • What geographical areas does Heritage Concierge service?
    Our services can be tailored to any of your geographical needs. We have a strong presence and partnerships all across the U.S, Europe and Brazil, facilitating the process of finding the best service that fits your needs. However, if you do need services outside of these areas, we will be happy to find trusted partners in your specified zone.
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